In 2016, Charter Communications acquired Time Warner Cable. In approving this merger, the New York State Public Service Commission established a number of conditions relating to Charter’s improvement and expansion of broadband service across the State. Among these conditions, Charter has committed to offer upgraded broadband service – to download speeds of 100 Megabits per-second (Mbps) by the end of 2018, and 300 Mbps by the end of 2019 – to customers across its existing statewide network. Charter has also committed to extend its network to pass an additional 145,000 locations without broadband access at no State cost on a four-year schedule. You may view the merger conditions here.
Please note that Charter Communications is not a participant in the New NY Broadband Program. Inquiries regarding the Charter build out should be directed to the New York State Public Service Commission (PSC). If you would like to reach out to the PSC with any questions regarding the Charter build out, you may do so at email@example.com or 1-800-342-3377.