I have additional questions about the Program and/or coverage to my location.

If you would like information about whether new broadband service will be made available to a specific location through the New NY Broadband Program, please click here. Results marked “BPO Award” denote providers supported by the Program for your address, and the current status of their projects. If you would like information about when service may be available in your location, please contact the service provider directly.

If you would like information about whether Charter Communications (d/b/a Spectrum) will be offering new broadband service through its New York State Broadband Expansion Plan (BEP) to your location, please click here. If you have questions or comments about Charter or the BEP, please contact Spectrum customer service or the New York State Public Service Commission at web.questions@dps.ny.gov. Please note that Charter is not a participant in the New NY Broadband Program.

For all other inquiries, please contact the Broadband Program Office directly. 

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